McAfee GOLD 1.0 Manual do Utilizador descarregar pdf (Página 12)

What should I do if McAfee EASI installation fails?

Check the logs in the %temp% folder where the installer logs are created. The log files that the

installer creates in the directory are:

•

ePO.Advanced.Suite.Installer.xxxxx.log (one file per run)

•

eASI.ePO.setup.log

•

McAfeeScanLine.txt

If the installer wizard does not appear when I run EASI.exe, what should I do?

• Check the event viewer from Start | Run | eventvwr.

• See the General, and Details tabs for the error message.

Where can I find a list of known issues?

See this article in McAfee KnowledgeBase https://kc.mcafee.com/corporate/index?

page=content&id=KB78156.

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McAfee GOLD 1.0 Manual do Utilizador Página 12