McAfee OFFICE 3.1 Manual do Utilizador descarregar pdf (Página 8)

McAfee SaaS Email Protection Training Guide – Group Administrator Role

2. Accessing the Control Console

2.1. Obtain Control Console Login Credentials

Once you obtain the following information from your accounts Customer Administrator, you can sign

into the Control Console:

 Control Console URL

 Sign in ID

 Password

Note: See the section below for creating your own password if your Customer Administrator

has not created one for you

2.2. Create or Change a Password

User accounts are not required to have a password. Passwords are needed when signing into the

control console from the sign-in page. Passwords are not required if a user is accessing their

individual user account from an active Spam Quarantine Report (SQR). The (SQR), gives the user

direct access to their account without entering a user account or password.

It is helpful for administrative level roles to have passwords assigned so they can access the control

console when needed. It can also be helpful for individual user accounts to have a password

assigned if the customer subscribes to the Email Continuity Disaster Recovery Service. This allows

the user to sign into their account and access their Email Continuity inbox if they do not have an

active SQR.

Creating your initial password

When signing into the control console from the Sign in page for the first time, you must create your

own password. The following steps are the same when you are creating your initial password, or if

you have forgotten your existing password and need to change it. To do this:

1. Navigate to the Control Console sign in page; either: console.mcafeeesaas.com or

portal.mcafeesaas.com.

2. Click the Forgot your password or need to create a password link.

On the Change Password page in the Email Address field, enter your Control Console user

account (fully qualified email address).

Choose whether you prefer to have the password information sent to the Username address you

entered or to your Domain Contact email address.

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