
server tasks
scheduling a query 79
servers
importing and exporting queries 81
registering, for queries 77
roll-up queries 77
servertasks
Data Roll-Up 77
Service Desk
sample mappings for (See ticketing servers) 59
start date for waivers 46, 49, 51
status
expired 53
in-effect 53
requested 48
upcoming 53
waivers 51, 52
status, waivers
expired 46
in-effect 46
requested 46
upcoming 46
stop data maintenance 14
SuperAgents
wake-up calls to System Tree groups 24
supported platforms
platforms 23
suppression waivers 48
benchmark and rule 48
effect on audit results 48
effect on scoring 48
system
deleting waivers 53
expiring waivers 53
waivers 46, 51, 52
system name
waivers 51
System Tree
groups and manual wake-up calls 24
systems
exclude from audit 32
include in audits 32
T
ticketed issues
about 55
about editing manually 56
how comments are handled with 56
how they are assigned 55
how they are closed 55
how they are created 55
how they are reopened 56
how they are synchronized 56
synchronizing 72
synchronizing on a schedule 72
ticketing servers
about integrations with 57
about sample mappings 58
configuring DNS for Service Desk 4.5 67
considerations when deleting 57
installing extensions for 64, 67
installing extensions for Remedy 65
installing extensions for Service Desk 66
mapping 67, 68
mapping issues to tickets 69
ticketing servers
(continued)
mapping tickets back to issue status 70
registering 67, 68
required fields for mapping 57
sample mapping for Remedy 58
sample mappings for Service Desk 59
upgrading 70
tickets
about 55
adding to issues 71
associations with issues (See ticketed issues) 55
how comments are handled with 56
how they are closed 55
how they are created 55
how they are reopened 56
how they are synchronized 56
server integrations for (See ticketing servers) 57
synchronizing 72
synchronizing on a schedule 72
types of waivers 46, 47, 49, 51
exception 46, 47, 49
exemption 46, 47, 49
suppression 46, 47, 49
U
upcoming status for waivers 46
user name
waivers 51
V
view rule result columns
systems other 35
view rule results column
group path 35
rule ID 35
systems failed 35
systems passed 35
view system results column
audit date 35
expiration date 35
rules failed 35
rules other 35
rules passed 35
score 35
system group 35
system name 35
system tags 35
W
waivers
actions 46
benchmark 46, 48, 51
catalog 46
concept 46, 51
creating 51
deleted 48
deleting 53
exception 46, 48
exception, benchmark and rule 47
exception, concept 47
exception, effect on audit results 47
exception, effect on scoring 47
exemption 46, 48
exemption, concept 47
McAfee Policy Auditor 5.0 Product Guide94
Index
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